FAQ

Questions, answered.

Everything about products, orders, shipping and returns in one place.

Products

Account and orders

Shipping

Returns

Privacy

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Products

What is an oral strip?

How do I use a strip?

Who makes your products?

Where can I see what is in a product?

How should I store the strips?

What is the shelf life?

Can I combine products?

Is there an age requirement?

Account and orders

Do I need an account to order?

Can I change or cancel my order?

Shipping

Where do you ship?

How fast will my order arrive?

How much is shipping?

How do I track my order?

My tracking has not moved.

Returns

Can I return a product?

My order arrived damaged or wrong.

How long do refunds take?

Privacy

How is my information used?